Find answers to the most common questions about ordering, payment validation, delivery, buyer protection, inspection period, and contract documentation.
Browse the inventory, open the vehicle you want, and continue through the order form by entering your personal and shipping details.
After submission, the system prepares your order and contract so the transaction can move forward through payment validation, delivery, and inspection.
Yes. The process is structured around a documented sale contract that includes your buyer details, vehicle details, pricing, delivery information, and a contract ID linked to the transaction.
Payment should only be made after you contact support for payment validation and final confirmation.
This step exists to reduce risk and make sure the payment instructions are confirmed directly before any bank transfer is completed.
Phone validation helps confirm that the transaction is moving forward under the correct payment details and agreed terms.
It adds an extra layer of clarity and buyer protection before payment is sent.
Yes. We arrange delivery across Australia using the shipping address submitted during checkout.
The estimated delivery window after confirmed payment is usually 3 to 5 business days.
Yes. Every buyer receives a 10-day inspection period after delivery to confirm that the vehicle matches the agreed description and expectations.
Pre-sale in-person visits and local pickup are not available because the inventory is sold through a consignment marketplace process. Delivery is included in the advertised price, and buyer protection is handled through contract documentation, payment validation, delivery, and the 10-day inspection period.
If the vehicle materially differs from the agreed description during the inspection period, return collection can be arranged according to our return policy.
Yes. If you need clarification about the vehicle, payment validation, contract, or delivery process, you can contact support directly before proceeding.
Explore the inventory, review the details carefully, and continue through a purchase process built around documentation, payment validation, and delivery clarity.